We face the concept that can be called "
pay and live". There is no more need for POS terminals or physical plastic — everything is going virtual. We're one step away from the payment method from "Altered Carbon," where the main character just spits on the sensor.
Down with the extra links
People no longer want intermediate links and are learning financial self-management in the
embedded financial ecosystem like Alipay. What can the banks think of something nice to do? Powerful collaboration with Samsung, Google, Huawei, Amazon, Apple, Uber, and development of all sorts of perks like cashback, personal Robo-advisers, crypto-accounts, and crypto-wallets, data scoring offers, etc.
Banks without addresses and queues
Fewer people like queues and the Covid only reinforced that dislike. Today, not having a physical office is no longer something to be ashamed of.
Neobanks are our new reality that no longer seems surprising. A bright example is FamZoo — a virtual family bank with services "pocket money", tracking spending on children's cards, a common piggy bank, etc. Open 24/7, safe, profitable — a modern people's dream.
Automated humanity
New financial assistants are entering the fintech market every day that are designed to help people:
- Manage a family's budget (YNAB),
- Control finances in a smart way (Qapital),
- Get out of debt (Charlie),
- Reduce unnecessary expenses (Trim),
- Analyzes card payments to identify errors in bank charges and send complaints (Cushion).
The growing popularity of P2P payments confirms that people want to work with people or those who are as similar to them as possible. People want to be understood.