The future of Human Resources: Emerging HR Trends 2020

Traditionally, HR functions include recruitment, onboarding, training and development. Not only does it help to develop a positive business culture, but also improves employee engagement driving better performance and productivity. If effective, it can lead to overall company success and the accomplishment of its goals and objectives.
The global HR market will reach up to 30 billion U.S. dollars by 2030 based on recent HR software market analysis. In addition to that, another source predicts that the market of HR software solutions is expected to drive 25.9 billion U.S. dollars by 2023.
As HR staff is eager to serve the needs of a fast-paced and digitally-driven workforce environment, business leaders face a new and distinct set of challenges with each new year. Let's take a closer look below!
Human Resources challenges for businesses in 2020
We've collected a list of the biggest challenges business leaders and employers face in 2020. Let's delve into details below:
  • Growing administrative workload
    The more administrative burden comes with every new employee hired, and HR staff needs to discover new ways to manage this process faster and more efficiently. Moreover, conducting this administrative burden is a necessity that can't be ignored. Unfortunately, many HR departments still store their information either in physical files, folders of documents on their work computer or in Google Docs Suite - with everything from compensations and expenses, contact information and timesheets, holidays that are kept in clunky columns. Not only does working in this way require a great number of manual activities, but also it contributes to people making mistakes.
  • Improving the recruitment process through strategic planning
    If planned successfully, recruitment is the cornerstone of a growing and flourishing business, and HR naturally has a huge role to play in this complicated process. The recruitment process requires strategic HR planning, the meticulous maintenance of records, and using the right metrics to base hiring decisions on. Make a really poor hiring decision, and it may lead to hiring the wrong employee that can cost you time and money and impacts your progress. That's why automating your HR recruitment process allows you to customize steps to meet the specific needs of your organization.
  • Attracting talent to the company
    Finding great candidates, retaining new hires, and filling open positions is crucial for any business. Moreover, most C-level executives understand that a talented, engaged, and properly motivated employee must be in place to increase operational excellence. In addition to that, today's generational differences are introducing workforce dynamics that companies must learn to manage to satisfy and retain their staff. That's why instead of looking for the top talents with the "right" skills, it's better to connect with people who fit your company culture more broadly.
  • Training and development strategies
    The overwhelming importance of training and development programs is one of the main challenges to HR departments and business leaders, especially in a rapidly changing business environment. Not only do these programs help to drive efficiency, productivity and revenue, but they also boost employee morale that contributes to greatly increased productivity and reduced turnover. That's it's imperative for businesses to view training and development as a way of investing in the company's stability and innovation.
  • Retaining key talents
    It's not a secret that the success and failure of the company are directly proportional to the relationship shared among the employees. According to recent research, your employees are likely to avoid conflicts with colleagues if they are satisfied with their job responsibilities. That's why active communication and continuous feedback are vital to employees' ongoing development and engagement. Not only does it help to clarify expectations for your workforce, but also it builds confidence and transparency-based culture, drives productive relationships, and promotes a healthy work-life balance in the company as a whole.
As you may see, today's business challenges are all about people. Moreover, that means HR trends and practices should be highly diverse and strategic in 2020. Having that in mind, we have highlighted 6 emerging HR trends that redefine human resource management in the business landscape today. Let's keep on reading!
Top 6 trends that will shape HR in 2020
Undoubtedly, you might become familiar with some latest HR trends, but here we have an idea to provide some information on how HR trends and practices can help in your day-to-day business processes.
HR tasks automation
Whether it's recruiting or hiring employees, training or onboarding, the recruitment processes and HR tasks are essential for every company. Moreover, these processes are considered to be the most time-consuming and tedious. Only by automating repetitive, paper-based HR processes can companies cut down the cost and time spent on performing manual tasks. Not only does it help them to enhance the HR department efficiency, but also HR staff can focus on more complex tasks like decision making and strategizing.

Having extensive practical experience and great technical expertise, we can develop an innovative human resource management system that will match the unique infrastructure of your company. If implemented successfully, a sophisticated HRMS solution can help business leaders and HR staff to streamline applicant management and onboarding processes by eliminating repetitive and daunting tasks and focus on business essentials.
Data-driven talent strategies
In today's digital landscape, competition for great candidates is getting more alive than ever before, and it is increasingly hard to find and keep their critical skills. According to a recent survey, 63% of respondents considered a talent shortage as a key concern for their organization. That's why a successful recruitment strategy founded on data is a must. Not only will data-driven talent acquisition strategy allow you to dive deep into the efficiency of your workforce, but also you can track hiring success. Only by adopting new data-driven HR technologies can business leaders and HR staff improve recruiting effectiveness, drive revenue and profitability.
Virtual interview processes
Virtual reality opens up unique opportunities for companies of any size enhancing opportunities within HR processes - hiring, recruiting, onboarding, learning and development. In addition to that, VR-powered solutions can also be applied in the screening process and help to discover exactly the most qualified and skilled job seekers in the pre-interview process. In addition to that, VR solutions enable candidates to show how they use their practical skills during the interview process. That's why business leaders should consider investments in VR solutions to make the hiring process more advanced and assess more candidates without spending time and money to physically bring them in for multiple interviews.
Artificial Intelligence meets HR
You can find a variety of AI-powered software solutions used for recruitment and hiring processes. Not only do they reduce "time-to-fill", but also they help to better screen and filter. In addition to that, AI-based HR software solutions can help to reduce the number of vacant positions by forecasting when to start hiring employees and fill certain positions during critical periods of time. Moreover, thanks to AI solutions, HR staff and business leaders are in control of what is happening within the entire company and gain valuable insights by keeping track of all business operations.
Corporate training with VR
Virtual Reality solutions are growing in corporate training - from safety and customer service training programs and courses to reinventing the staff experience. Moreover, VR can be used for improving soft skills as well as developing problem-solving skills among front desk employees. According to a recent survey, VR-based training programs and courses can reduce training time by 40% and improve employee performance by 70% when compared with traditional learning and training approaches and methods. Having that in mind, you can develop VR solutions to train your staff to deal with difficult customer interactions or management situations. There is no doubt that no other technology can provide this level of engagement or experience for your workforce.
Big Data: HR metrics, analytics and data
Virtual Reality solutions are growing in corporate training - from safety and customer service training programs and courses to reinventing the staff experience. Moreover, VR can be used for improving soft skills as well as developing problem-solving skills among front desk employees. According to a recent survey, VR-based training programs and courses can reduce training time by 40% and improve employee performance by 70% when compared with traditional learning and training approaches and methods. Having that in mind, you can develop VR solutions to train your staff to deal with difficult customer interactions or management situations. There is no doubt that no other technology can provide this level of engagement or experience for your workforce.
Bottom line: Are you ready to transform your business with HR technology trends?
Unfortunately, many companies are facing a variety of challenges such as extraordinary talent shortages, administrative burdens, bad hires, cost overruns, and poor productivity. Top HR trends mentioned above are here to help your company in meeting these challenges. That's why, in the digital realm, it's crucial for business leaders to opt for innovative technology and customizable HR software solutions that streamline your applicant management, hiring, and onboarding processes.

SweetSoft Team
on April 2, 2020